Instead of giving us all the bells and whistles and different features for us to choose, Frank is able to give us a very straight forward suggestion on the models that have the best cost/benefit ratio based on his opinion. He also explained to us his rational. We did go with his suggestions. His quotation is reasonable enough that we don't feel the need to further negotiate. He was able to do the installation only 3 days after we confirmed the order. With their team work, they were able to finish the job a couple hours earlier. They clean up the work site. There were no extra charges or anything. Overall, everything with Frank is just quick, easy and straight forward.
- Tie L.